Vietnam Visa FAQs 2026 – Answers to Top Questions About eVisa & VOA
- Last update: July 28, 2025
1. What is TrustVietnamVisa and why use it?
TrustVietnamVisa is an authorized visa processing service that simplifies your Vietnam visa application. We help you avoid mistakes, save time, and provide 24/7 bilingual support. Unlike official government portals, we offer emergency services and fast-track options.
2. What types of visas can I apply for via TrustVietnamVisa?
Vietnam eVisa (tourist/business, valid up to 90 days, single or multiple entry)
Visa on Arrival (VOA)—stamped at Vietnam international airports
Emergency and urgent visa services for last-minute travel
eVisa correction and visa extension support
3. Am I eligible for a Vietnam visa exemption?
A number of countries enjoy visa‑free entry into Vietnam for a limited period (e.g. 45 or 30 days). If you’re eligible, you don’t need an eVisa or VOA. Exempt travelers must still meet conditions such as passport validity and re-entry gap requirements.
4. What documents do I need?
For eVisa:
Passport valid for ≥ 6 months, ≥ 2 blank pages
Digital passport photo and passport data page scan
Travel dates and entry port
Payment method (credit/debit card; American Express not accepted)
For VOA:
Similar documents plus 2 printed photos, copy of approval letter, and stamping fee paid at arrival airport
5. What are the service processing times?
| Service | Processing Time |
|---|---|
| Standard eVisa | 2–5 working days |
| Urgent eVisa | Same-day (if before 12:00 PM) or next business day |
| Emergency / Fast eVisa | 4–8 hours or as fast as 1–2 hours |
| Visa on Arrival (VOA) | Approval letter in 2–3 business days or faster |
6. How much does an eVisa cost?
eVisa fee: $25 for single entry or $50 for multiple entry
Service fees vary based on processing speed. No hidden costs.
7. What if my eVisa is rejected?
While rare, rejections can occur due to incorrect information or low-quality images. We offer guidance to correct errors and resubmit where possible. If an approval letter is issued but mistakes are found later, we can help request corrections for a fee or assist with a new application.
8. Can I apply as a family or group?
Yes, our platform supports group or family applications—each traveler completes their own form, but they can be processed together for convenience
9. What’s the difference between eVisa and Visa on Arrival (VOA)?
eVisa is issued electronically and must be printed before departure.
VOA requires an approval letter (delivered via email) used to board and obtain visa stamping at a Vietnam airport.
eVisa is convenient for longer stays while VOA is only valid for air arrivals and stamped entry.
10. Can I receive my approval letter online?
Yes. Once approved, the Vietnam visa approval letter is emailed to you as a color PDF. Print it and present it at the arrival airport along with passport and photos.
11. What happens if I lose my passport or photo requirements when arriving?
At airport: you can pay a small fee (≈2–5 USD) for basic passport photos and arrival letter prints.
We highly recommend adding Airport Fast Track Service so our support team assists you onsite if needed.
12. Can I check my application status online?
Yes. Use your registration code, email, and DOB on the government portal or our tracking system to check your visa status at any time.